So how can I help you?
- Stop suffering through customer conversations and start communicating confidently using consistent, trusted language to win over your customers and keep them coming back.
- Stop freely giving away time and knowledge when it comes to invoicing your hard work. Instead, use profitable markups, plug profit leaks and invoice with confidence.
- Get technicians out of the office and back on the tools charging out hours with timesaving, efficient strategies to finally get your workshop on cruise control.
- Stop winging it! Stop soothing the customer screaming the loudest and quit paying the day by ear. Know when to say yes, how to say no and take back control of your workshop.
- Take a holistic approach to running your business and life.
One-On-One Coaching
My coaching approach is holistic, I draw on years of business, personal and life experience to work with you and your team to deliver systems, strategies and support in a no BS but loving way.
What you can expect when working with me:
- Hold space for you to learn and grow
- Call out your blind spots
- Partner with you to set and achieve your goals
- Inspire change and upskill
- Grain perspective and control
- Sell, serve and scale
- Get shit done and organised
- Guide the preparation and process of selling out
Training
As a trade qualified parts interpreter, Trainer and Assessor and based on years of experience in business and training, I have crafted a number of training courses and workshops.
Do you...
- Shy away from customer conversations?
- Need technicians out on the tools charging out hours, but they can’t get away from the office long enough to twist a spanner?
- Lack consistency and workflow bottlenecks?
- Need to bridge the gap between the technician and the customer?
- Get frustrated with the lack of customer boundaries? Is your workshop running you rather than you running it?
- Lack the technical knowledge and appropriate language needed to liaise with customers and technicians?
- Want to up-skill and have more control over your day?
- Want to invoice properly and confidently
Selling Your Business
I’ve been there. We started, scaled and sold TWICE. In 2024 we sold our business for more than the advertised price and cashed out for over 6 times what we paid for it in just over ten years.
When it’s time to sell your business, you’re not alone. It is a significant, time-consuming step that requires careful planning.
You can navigate the complex sale process, maximise financial outcomes and transition smoothly with strategies and tailored support in the following areas:
- Establishing the WHY
- Finding the value in your business
- Preparing for sale
- Identifying and working through the roadblocks
- Assembling the team
- Finding your buyer
- Tax implications, finance and life considerations
- Negotiating the contract terms and inclusions
- Avoiding common mistakes
- Settlement day and handover
- Life on the outside
Buying A Business
In 2013, having outgrown our small workshop, we sold our business, bought out a competitor and moved premises, going on to secure multi-million dollars in turnover. In 2024, we cashed out for more than 6 times what we paid for it in just over 10 years.
I have...
- Bought a business we loved
- Counted the costs
- Got the finance that was right for us
- Researched brokers
- Negotiated the contracts
- Carried out our due diligence
- Communicated with vendors, landlords, accountants, solicitors, staff and customers.
- Logistically moved location
- Made common mistakes
- Implemented new systems and procedures
- Scaled our business
I encourage you to consider booking a call to discuss the support you need for your exciting new adventure.